Blue Stream Fiber at Gator Trace
Blue Stream fiber-optic services, which include both TV and internet, are part of our bulk community contract as of November 2021.
Below are links to Q&As sent out to owners, the included channel lineup (Digital Core), plus optional upgrades, which include additional channel tiers you can add on your own, premium channels, internet speed upgrades, and telephone service (land line), all of which you can elect and pay for on your own.
To get your service, your first step is to call the Gator Trace Customer Service number: 772-362-7200 to schedule an install. On the call you can choose optional services (see the optional services document below), and select your installation date and timeframe. Someone over 18 must be home for the installation, during which you’ll receive instruction on how to use the remote control and other features.
Be sure to always use our Gator Trace Customer Service number: 772-362-7200, not a different phone number printed on your invoice or that you find online. Customer Service hours to start service, or for billing inquiries are Mon-Sat. 9 – 6 p.m.
Technical Support for service issues is 24/7. Blue Stream sends email notices about scheduled maintenance or outages. If you experience repeated service issues, you should call 772-362-7200, Technical Support to resolve.
Below are related materials; you can click on any of them to view, download, and/or print them. The most recent are at the top.